Barn Rentals By Owner, LLC ("BRBO," "we," "us") — Florida limited liability company.
Effective: [date] · Governing law: Florida
1. What BRBO is
BRBO operates an online marketplace at barnrentalsbyowner.com and the BRBO app (together, the "Platform") that connects horse owners ("Boarders"), barn owners and managers ("Barn Managers"), horse transporters ("Transporters"), farm sitters ("Sitters"), workers, trainers, and show organizers. BRBO is a venue and payment facilitator only. BRBO is not a party to any boarding, transport, sitting, employment, or other agreement formed between users, except that BRBO processes payments as described in Section 6.
2. Accounts and roles
You must be 18 or older to hold an account. One person, one account: you may not create, hold, or use more than one BRBO account — not under a different email address, a variation of your name, or a business name, and not by sharing or taking over another person's account. One account may hold multiple roles (Horse Owner, Barn Manager/Owner, Transporter, Farm Sitter, Worker/Job Seeker, Trainer, Show Organizer) and multiple services at once, so a second account is never needed to do a second kind of work on BRBO. Multiple farms: if you have a Trainer account — the Trainer service added to your single account — you may list multiple farms under that one account, each farm as its own listing, instead of opening a separate account per farm. BRBO may merge or close duplicate accounts and move their listings, bookings, and records to the account that remains. You are responsible for the accuracy of your profile, listings, and records, and for activity under your account.
3. Bookings are requests
All bookings on BRBO are request-to-book. A Boarder's application (which may cover multiple horses) is an offer; no booking exists until the Barn Manager approves it. Payment authorization at application is not a charge (Section 6). If an application is declined or expires unanswered (24–48 hours, as shown in the flow), the authorization is released. On approval, the booking payment is charged and held by BRBO under the payment hold (Section 6) — it is not paid out to the provider until the service starts, as Section 6 describes.
4. Contracts between users
On approval, the Platform generates a boarding agreement for each approved horse from the Barn Manager's own uploaded template or, if none, the BRBO default boarding agreement. The agreement is solely between the Barn Manager and the Boarder. BRBO does not guarantee any user's performance of it.
5. Transport, sitting, jobs, and shows
- Transport is a lead marketplace: Transporters quote trips; the booking fee (Section 6) is disclosed before confirmation. Transporters list their rig's total hauling spaces and, per run, the spaces available on that run; multiple Boarders may book different spaces on the same run until its spaces are filled, and each such booking is a separate agreement between that Boarder and the Transporter.
- Farm sitting, job postings, and show services use the same application/approval flow. Job posters must state the hourly rate in the posting.
- Horse sales: a seller posts a horse from its profile and picks the acceptable terms (cash, owner financing, third-party / bank financing, trade considered, lease-to-own) from the Platform's picklist. Any owner financing is an agreement solely between the seller and the buyer on the terms the seller posted; BRBO is not a lender, does not underwrite or guarantee financing, and is not a party to it.
- Show listings may be claimed by organizers. Show information is provided by organizers and third-party sources; BRBO does not guarantee its accuracy, and registration occurs on the show's own platform.
- Transporter type & commercial bookings: a Transporter picks their type — independent contractor or commercial hauler — from the Platform's pick list, and the verification documents required of them are those for the type picked. Bookings with a commercial hauler are sent through the Platform's connector to that hauler's own booking system or admin team and are not final until the hauler confirms there.
- Connected third-party apps: a user may connect third-party accounts (entry platforms, document services, federations, and other horse apps) to their BRBO account. Connecting authorizes BRBO to send the items that app or a show organizer requests (profile fields, identification numbers, documents) and to receive back related status and results. The user may disconnect at any time; third-party apps are governed by their own terms.
6. Payments, fees, and Stripe
Payments run through Stripe and, where a user receives payouts, Stripe Connect. By connecting a Stripe account you agree to Stripe's terms. You never provide card numbers to BRBO directly.
- Payment hold & release: on a confirmed booking (boarding initial bookings, transport bookings, farm-sitting bookings, and boarder stays — RV hookups and housing), the payer pays at booking confirmation and the funds are held by BRBO through the Stripe Connect flow, not disbursed to the provider. The hold releases to the provider when the service starts (the horse's arrival / check-in, the start of the haul, or the start of the sit), plus a 48-hour dispute window. Either party may open a dispute from the booking; an open dispute keeps the hold in place pending resolution. Cancellations before the service starts are refunded from the hold according to the booking's cancellation policy. Both parties can see the hold status on the booking at all times. Recurring monthly board after the initial booking is processed on the Barn Manager's due date and is not held.
- Boarding booking commission: 8% of the initial booking value.
- Transport booking fee: 10% of the Transporter's quoted rate, charged to the horse owner at booking; the Transporter keeps 100% of their quote. Volume tiers: 7% at 25+ bookings per month, 5% at 100+ bookings per month.
- Farm sitting fee: 20% of the sit's rate in total — 15% deducted from the Sitter's payout and a 5% booking fee charged to the hiring owner.
- Horse sale success fee: listing a horse for sale is free. On a sale completed through the Platform, the seller pays 5% of the final sale price; the buyer pays no BRBO sale fee. No fee is due on a horse that does not sell.
- Sale & lease facilitation: an optional sale facilitation package is offered at sale time at a flat fee tiered by sale price ($99 / $179 / $249), covering bill-of-sale generation, holding the buyer's deposit through Stripe until the sale's stated conditions are met, and pre-purchase exam scheduling. Leases carry a $49 setup fee (agreement generated and e-signed); monthly lease payments, where processed through BRBO, are processed at 3.9% all-in, the same rate as monthly board.
- Entry processing: entries and registrations that run through BRBO's one-tap registration flow (shows and clinics) carry a $2.50 per-entry platform fee charged to the organizer / host ($1.50 per entry with the Organizer service). Entrants pay no BRBO entry fee.
- Promotions: featured boosts ($12 for 7 days), featured events (one per month included with the Organizer service), and sponsor rail placements ($149 per month per slot) are paid promotions. Featured placement is always labeled and does not change whether a listing matches a search.
- Checks, reports & add-ons: background checks are $39 per check (annual re-check $39; $35 with the Farm service; the annual check is included with the Farm Sitter service); a farm sitter's badge requires one, paid by the sitter. A Verified Horse Report generated from a horse's profile is $29 ($19 with the Horse Owner service). Barn market reports are $49 one-off (included quarterly with the Farm service). The Trainer service subscription is $29/mo or $278/yr and confers access only to horses whose owners have granted it.
- Monthly board processing: where a Barn Manager opts in, monthly board is processed through BRBO at the processing rate disclosed in the product; otherwise board is collected outside BRBO and the Platform records it as such.
- Boarding terms set at acceptance: when a Barn Manager accepts a boarding application, the Barn Manager sets that boarder's monthly board terms before the acceptance completes: whether the first period is prorated (charged by the day from move-in to the first due date) or billed as a full month; the board due day — the day of each month board is due; whether BRBO processes board monthly on that due day (auto-processing) or the Barn Manager collects it directly; the arrangement's end date, which the Barn Manager may leave open-ended; and any per diem (per-day) late fee, charged for each day board remains unpaid after the due date. These terms are recorded on the booking, shown to both parties, and managed by the Barn Manager under My barn → My Boarders. The Barn Manager may cancel auto-processing at any time — from the next due date the Barn Manager collects board directly and BRBO charges nothing — and may reactivate it later; cancelling or reactivating does not change amounts already charged or held, and the first booking payment still runs through the payment hold above.
- Declined board payments & retries: if a monthly board charge is declined, BRBO notifies both the Barn Manager and the horse owner the same day, and retries the card automatically — 24 hours after the decline, again on day 3, and a final retry on day 5. Any per diem late fee the Barn Manager set accrues for each day the charge remains unpaid after the due date. If the final retry fails, BRBO sends a failed-payment notice to both parties and pauses auto-processing for that boarder until the owner updates the card on file or the Barn Manager reactivates processing from My Boarders. A successful retry is confirmed to both parties, with any accrued late fee shown on the receipt.
- Subscription card declines & suspension: every module subscription is billed monthly, charged to the one card the account holds on file in Stripe for that user account — there is no separate card per profile. If that monthly charge is declined, BRBO sends the account holder a decline notice about the card on file, and the account is placed in suspended status. While suspended, the holder can still sign in and view incoming applications and bookings — including applicants' contact information — but cannot act: accepting, declining, or processing applications and bookings is paused, as are other account features. The suspended holder's own contact information is hidden from counterparties on their pending applications and bookings for the duration of the suspension. When the holder updates the card on file and the subscription charge succeeds, the suspension lifts automatically — full features and contact visibility return.
- Subscriptions: optional paid plans for Barn Managers and Boarders, billed monthly or annually as selected; cancel any time, effective at the end of the paid period.
- Refunds follow the cancellation terms shown for the specific booking and the applicable user-to-user agreement; BRBO's commission treatment on refunds is disclosed at booking.
7. Verification badges
Badges (e.g., "Verified Hauler," sitter background-checked) mean only that the listed checks were completed and were current at the time shown. A badge is not a guarantee, warranty, or endorsement of any user, animal, vehicle, or service, and it does not transfer any risk to BRBO. Expired insurance or lapsed checks remove the associated badge automatically.
8. Equine risk
Equine activities are inherently dangerous. As between users, the risks of boarding, handling, transporting, and caring for horses are allocated by the users' own agreements and applicable law, including Florida's equine activity liability statute (Fla. Stat. ch. 773). [Attorney to confirm citation and any required warning language — see the default boarding agreement.] Nothing in these Terms makes BRBO an equine activity sponsor or professional.
9. User content and reviews
You grant BRBO a non-exclusive license to display content you post (listings, photos, horse profiles, reviews) for operating and promoting the Platform. Reviews may be left only by the parties to a completed, paid booking (a boarding stay, haul, sit, or boarder stay), and run both directions: barn ↔ boarder (including a review of the boarder's horse), owner ↔ transporter, hiring owner ↔ sitter, and guest ↔ host farm. Reviews consist of a star rating, per-service category scores, and text, and must be truthful. Reviews are published blind: a review becomes public when both parties to the booking have submitted theirs or 14 days after the booking completes, whichever is first; a party that does not submit within the window forfeits that review. Published reviews cannot be edited; the reviewed party may post one public response to each review. BRBO may hide a flagged review that it determines to be false, abusive, or otherwise in violation of these Terms; a review is never hidden solely for being negative. Profiles display the average rating, the number of reviews, and the reviews themselves.
10. Prohibited conduct
No fraud, misrepresentation of availability, credentials, insurance, or authority; no creating or using a duplicate or second account for a person who already holds one (see Section 2 — one person, one account); no circumventing the Platform to avoid disclosed fees for bookings that originated on BRBO; no harassment; no posting another person's personal information; no unlawful discrimination. BRBO may suspend or terminate accounts for violations.
11. Disclaimers; limitation of liability
THE PLATFORM IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRBO'S TOTAL LIABILITY ARISING FROM THE PLATFORM IS LIMITED TO THE GREATER OF (A) THE FEES BRBO RECEIVED FROM YOU IN THE 12 MONTHS BEFORE THE CLAIM OR (B) $100. BRBO is not liable for any user's acts, any animal injury, illness, escape, or death, or any property damage arising from user-to-user arrangements.
12. Indemnity
You agree to indemnify BRBO against claims arising from your use of the Platform, your agreements with other users, and your animals, property, and services.
13. Disputes
Disputes between users are theirs to resolve in the first instance. A dispute about a specific booking may be opened from that booking; while a dispute over a held payment is open, the hold described in Section 6 remains in place until the dispute is resolved, and BRBO may release or refund the held funds according to the booking, the parties' agreement, and these Terms. Disputes with BRBO are governed by Florida law. [Attorney decision point: jury-trial venue vs. binding arbitration + class-action waiver — pick one before publication.]
14. Changes; termination
BRBO may update these Terms with notice in the product; continued use is acceptance. You may close your account at any time; obligations under completed bookings survive.
15. Contact
Barn Rentals By Owner, LLC · garrett.huffman@barnrentalsbyowner.com · barnrentalsbyowner.com